Terms & Conditions
Initial orders must all be a minimum of $3,500.00 after qualifying discounts are applied, sales orders must be paid in full prior to shipping the order. No Exceptions.
Freight : Orders $4,500 and above will be shipped prepaid by Aranda Truck Accessories. This will be on orders that have standard size pallets. Shipping on orders that are under $4,500 will be paid by the customer. We reserve the right to choose the most economical carrier available. If the customer requests a different carrier that results in higher shipping cost, the customer will be automatically billed for the difference.
Orders that have over size items such as bumpers or T-Bars, their minimum is $6,800 after discounts are applied. Shipping on orders below the $6,800 with over size items (bumpers, T-bars, ect) will be paid by the customer. We reserve the right to choose the most economical carrier available. If the customer requests a different carrier that results in higher cost, the customer will be automatically billed for the difference.
Terms: Customer’s accounts will be set up as C.O.D, C.O.S, or Net 30, No Exceptions! Customers with “C.O.S.” terms are required to make full payment before shipping the sales order. International orders are on “C.O.S.” terms only (any exceptions must be in writing prior to shipping the order). Any unresolved charges may result in your account being placed on a “credit hold”.
Aranda Truck Accessories warrants the merchandise beginning from the original invoice date, a 12-month warranty will be placed on all products valid for defects in material or workmanship. Warranty is void on merchandise that has been welded, cut, drilled, or modified in any way. Warranty is void if the product is installed contrary to recommended installation practices or product’s propose. We are not responsible for any damage caused by road hazards, defects or rusting caused by misuse, neglect, accident, abuse, or corrosive environment including acid washes, which can discolor stainless steels. All warranties are subject to inspection. All warranty products must provide a copy of the original invoice and must approved for return and shipped freight prepaid at customer’s expense. If on inspection ATA finds the product to be defective, we will replace, repair, or credit your account. Aranda Truck Accessories accepts no responsibility or obligation for incidental or consequential damages. Purchase may not assign or transfer this warranty.
Bumpers and custom items are exempt from warranties.
ATA will not warranty or accept returns on Closeout/Discontinue items.
Returns & Claims:
Only in case of manufacture defects will items be returned without a fee, freight prepaid by customers. All returns must be received completely intact and are subject to a full inspection. After damaged materials are concluded to be manufacturer error, a credit will be issued to your account. Any shortages or damages must be reported to Aranda Truck Accessories and must be documented on delivery ticket or bill of the landing from the shipping carrier. All Returns must be approved by Aranda Truck Accessories before any item can be accepted. Any return by fault of customer will include a 20 % restocking fee. Bumpers and custom Items are not returnable. Items returned must be complete and in good condition for resale.
The following information must be provided
- RMA request and forms must be emailed to email@example.com
- Your business names
- Contact information (name, phone number, email address)
- Part number
- Date and Invoice #